Skip The Discovery Call! Here's Answers To Any Questions You May Have About Working With UNITEE

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Pricing, Turnaround, Minimums

UNITEE offers packages for every budget. Specifically all orders are custom estimated based on

There are no contracts, although the gyms that benefit the most from working with UNITEE typically run multiple orders throughout the year with us, covering the whole spectrum of what a gym would need. In this situation, there is a mutual understanding that we’re your primary custom apparel service partner. The more runs we do together, the more we will understand and be able to serve your unique needs and wants as an awesome fit community!

There are no upfront fees to get an order started on your first order. However, if you back out of an order that has been started, we will require a small security deposit the next time you run your order. The security deposit will count towards your order total balance once the order is placed.

16 pieces ///

9 business days from the day the invoice is paid and processed. Although we track and measure and are averaging <7 Days currently. We also offer Rush Turnaround Services for when you need your order “yesterday”. If you request specialty garments that have to be drop-shipped directly from the mill and are not readily available, this may delay production.
Gyms and fitness organizations are our top priority and every system and process was built to directly serve gyms in every state and even in other countries.
The technical answer is we have played the long game by building both a design firm + full-service shop similar to the size of your gym – made specifically for custom gym apparel

We get that if you’ve been running a gym for several years, you are likely tired of providing your local printer or DIYing artwork 4-6 times a year. Hence, artwork is included in every order we run. While your ideas are always welcome, we’re happy to provide the ideas and have a fully-staffed award-winning design team to put everything together.

Solutions

Make it easier on you to run your apparel, specifically we aspire to improve the following issues

Capabilities

Screenprinting, embroidery, and digital

Yes, while maintaining a full-service production facility inhouse is extremely capital intensive and expensive, this allows us to best control the quality and turnaround time which of course benefits you the gym owner!

Running Orders

UNITEE offers packages for every budget. Our most popular and efficient order types are:
1. Automated Preorders
(we’ll provide you a customized and personalized spreadsheet that dynamically calculates all of your quantities in order to reduce manual errors)
2. Bulk
3. Online web stores

We require all clients to fill our simple automated pre-order spreadsheet. Again this greatly reduces any manual collection errors that typically happen. If you turn in your order outside of this format, this may greatly reduce the production time to get your merch out to your members!

There are no upfront fees to run a web store but we do have some basic requirement criteria that is evaluated on a case-by-case per gym.

Unfortunately, we’ve learned the hard way of pushing owner’s towards “trying out” a web store because they may reduce the financial risk of not having unsold items, or remove the extra work off the gym owner of collecting sizes and payments. The factual reality is, 80% of gym web stores don’t reach minimum and in-reality most end up selling way less apparel than the other order types. This is less people wearing your gym’s name at the gym and out and about town. Not to mention a financial/time loss on both your gym and UNITEE as your apparel service partner. Thus, web stores are allowed only on a case-by-case basis. Main qualification criteria are two-fold…

(A. )There must be enough online traffic and activity towards your store to justify the cost, and

(B.) your members must be properly conditioned to order on the online web store. As mentioned, these criteria were set after hard data collected and direct experience from running thousands of gym stores over the course of several years.

If we sound the least bit defensive, it’s because some owners are insistent on running a store against our guidance to find out the hard way that another order type would have served them exponentially better.

Artwork and Design

To keep your order cost-effective, we highly recommend going with no more than 2 designs per run.

If you have more than 2 designs you really like then we’d advise saving those for your next run! Our policy on # of designs is based on 12 yrs of experience and has proven to by far be the most efficient route for most gyms we’ve served.

Your ideas are always welcome! After all, we’re here to serve your gym’s apparel program.

Merchandising // Choosing Blanks

A.) Choose up to 3 styles per order. You can have up to 4 colors per style.
OR
B.) Go with up to 4 styles per order. You can include up to 3 colors per style.

Ordering Process

For full service, please email us. Please reserve phone calls only if there ever is an issue that needs to be worked out.

If you’d rather put the order together completely yourself, we have a self-service design and ordering web platform (dropping soon!)

Return Policy

When you’re dealing with custom, low quantity apparel orders, there are alot of moving parts. Something in your order may be incorrect at some point. UNITEE has officially rejected those limitations with Guaranteed Quantities & a no questions asked issue resolution policy. For example, if you run a pre-order for 35 pieces, and coach Johnny grabbed the wrong size at the box, we will replace the garment, no questions asked.
So, get back to building fit-communities and transforming lives, let UNITEE worry about your apparel orders

Where and Why

We are headquartered in Lafayette, Louisiana (the heart of Cajun Country)
90 minutes outside of New Orleans and just west of Houston
Most orders are a 2-3 day ground ship from our facility

Orders can also be overnighted for specific rush situations

We’ve been serving gyms for 12 yrs and we’re confident we offer the most flexible, easiest custom apparel solution a gym could want or need.

However, as fellow action-oriented people, you’d likely agree with us that talk is cheap, so…run a few orders w/ us and experience the difference for yourself!